FrontierBase is a developer-friendly tool designed to build AI-powered chatbots directly from structured data sources like Excel, CSV, and Google Sheets. Instead of relying on vast, unstructured document training, FrontierBase focuses strictly on row-based retrieval. Users can connect datasets containing product details, pricing, inventory, or policies, and the AI will generate answers based solely on the specific rows it surfaces, preventing the bot from inventing missing facts (hallucinating). The platform allows administrators to set strict 'response rules,' controlling the bot's tone, ensuring it cites the exact source rows as evidence, and enforcing safety guardrails. Once the data is connected and rules are set, users can deploy the chatbot via a customizable web widget (available in floating, full-screen, or agent layouts) or integrate it directly into their own systems using a REST API. It is an efficient solution for teams looking to automate repetitive support queries without sacrificing accuracy.

Pros of FrontierBase

Strict row-based retrieval minimizes AI hallucinations by only answering from provided spreadsheet data.
Offers transparent answers by displaying the exact source rows and response rules used to generate the reply.
Provides flexible deployment options including multiple widget layouts and a REST API for custom integrations.
Allows users to test one dataset for free to evaluate the platform.

Cons of FrontierBase

Limited to structured table formats (Excel, CSV, Google Sheets); not suitable for training on unstructured PDFs or text documents.
Highly dependent on the quality and organization of the user's spreadsheets; poorly formatted data will yield poor answers.

Frequently Asked Questions

What happens if the chatbot is asked a question where the data is missing from the spreadsheet?

FrontierBase is designed with strict safety rules. If a field or piece of information is missing from the retrieved rows, the chatbot will leave it unanswered rather than inventing a value.

How can I deploy the FrontierBase chatbot on my website?

You can serve answers through a pre-built web widget that can be configured in a floating, full-screen, or side-panel 'agent' layout. Alternatively, you can use the REST API for a completely custom implementation.