Arbyn is an advanced AI-powered support and sales agent specifically designed for Shopify store owners. Moving beyond basic chatbots, Arbyn is built to actively execute tasks and manage customer inquiries directly within your e-commerce operations. It handles support emails and live chat conversations while strictly maintaining your brand's unique voice.

What sets Arbyn apart is its capability to act on your orders autonomously or with minimal human intervention. It can independently update shipping addresses, and seamlessly manage complex order adjustments—including refunds, cancellations, discounts, gift cards, reships, and returns—requiring only a single tap from you for final approval. Designed with a predictable flat-rate pricing model, Arbyn ensures you never have to worry about unexpected per-ticket fees cutting into your margins.

Pros of Arbyn

Answers support emails and live chat in your specific brand voice
Performs autonomous actions like updating shipping addresses
Handles refunds, returns, cancellations, and discounts with a one-tap human approval workflow
Flat-rate pricing with no per-ticket fees
Includes a free tier offering 150 AI conversations per month

Cons of Arbyn

Free plan is limited to 150 AI conversations per month
Requires human approval (one tap) for sensitive order actions like refunds and returns
Exclusively built for Shopify

Frequently Asked Questions

What platforms does Arbyn support?

Arbyn is built specifically as an AI support and sales agent for Shopify stores.

What actions can Arbyn perform on orders?

Arbyn can update shipping addresses on its own, and handle refunds, cancellations, discounts, gift cards, reships, and returns after a one-tap approval from you.